Accommodation Contract

Information of our inn


◇Smoking is prohibited. Please smoke outside.

About reception

  • Check-in hours are from 3 PM to 9 PM.
  • Luggage storage and procedures for checking in will be accepted from 8:30 AM to 11 AM before 3 PM.
  • Check -out is until 10 AM
  • We can keep your luggage after Check-out.
  • Please note that staff are not present from 11 AM to 3 PM.
  • We are sorry but Kiraku Inn accepts only cash as payment.Please pay at check-in.

Booking

        

  • All reservations from outside of Japan must be made via E-mail or through the reservation system online.
  • We accept a reservations 6 months in advance.
    “click for the availability of any Room.”
  • Please check the Availabilty, and fill in the Reservation form and click submit.
  • follow with our guidance in the reservation page.
  • When you submit your reservation, We will check your request and reply by e―MAIL within 2 days.
  • Your reservation is not confirmed until you receive a reservation MAIL from us.
    Please note:Your reservation confirmation is only completed after receiving a confirmation MAIL from us. 
    If you can not find The reply in your inbox, please check your spam box or contact us again.
  • Our MAIL address
    info○kirakuya-kyoto.com: this is to protect us from junk MAIL. so please change”○”to”@”and MAIL us.

  • Cancellation Policy
  • Let us know about your cancellation or rebooking as soon as possible.
  • ◇3 days before Check in date 50% of Room charges..
  • ◇Actual day of Check in or No-show 100% of Room charges.
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